Social media tells us that snarky, callous remarks get the most attention and have the biggest impact. But when Tristan Cleveland sat down for a real conversation with his opponents, he realized that urbanists must approach people with empathy and understanding. That's the only way to change minds and create real change.
Read MoreThe word “virtue” may seem old-fashioned, but don’t be put off. Here are three virtues that should guide our work to build stronger, more financially resilient places.
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